Product questions

Last update: November 01, 2023
Price with Premium subscription: $35.00
Versions: Cs-cart 4.1.x-4.17.x
Editions: Multivendor Ultimate, Multivendor Plus, Multivendor, Cs-cart, Cs-cart Ultimate


6 months free updates
30 days money-back on addons: if the add-on does not fit your needs, just request a refund
easy installation via admin panel without changing root files
free consultation on the addon and help with its installation
Fixed price for Ultimate: no need to pay for each additional storefront

Extended description block

Questions about the product

- When will the item be back in stock? - What are the dimensions of the product packaging? - What are the temperature limits for using the product? - What paint was used in the manufacture?

The buyer may have many questions, the answers to which he did not find in the description. Let the buyer be sure that the product is completely suitable for him - give him the opportunity to ask questions in a convenient form right on the product page. Or maybe he will find the necessary information among the answers to other questions!

The user only needs to fill out the form (name, email, question and status - the question can be private) and wait for an answer to his email.

All the questions that the authorized user left, as well as the answers to them, he can view in his personal account - on the Questions page.

Questions with a lock are visible only in your personal account - these are private questions. All public questions that have an answer are located in the "Questions about products" tab on the product page.

Add-on capabilities

  • ask questions directly from the product page;
  • create a private question that the buyer will see in his personal account;
  • allow only authorized users to ask questions;
  • setting up sending email messages about new questions;
  • setting up messages in the Notification Center in the admin panel and in the vendor panel;
  • a list of all questions with a convenient search in the admin panel and in the vendor panel;
  • support for structured data ( micro-markup) FAQ.
  • add-on supports the ability to send multiple answers to one question
  • compatible with the "Master Products (Common products)" add-on on Multivendor

Customers questions

Ask question
07.06.2023, 16:43
Does this work with common products?
Oleg Tihonovich
07.06.2023, 16:49
Yes, in case if user add question to common product it will be linked to common product and only marketplace admin will have possibility to answer this question.
11.04.2023, 15:03
Добрый день. 1. Модуль - Задать вопрос о товаре - совместим с темой UniTheme2 - адаптивный премиум шаблон и их Модулями? 2. Можно настроить одновременно по нескольким вариантам форму? 2.1 Чтобы был во вкладке с описанием товара (по типу как и отзывы рядом но в виде отдельной вкладки дополнительной). 2.2 Чтобы второй вариант формы был размещен на странице поставщика - чтобы пользователи могли обращаться на прямую к Поставщику (вендору) без регистрации - к примеру пишет посетитель обращение и оно автоматически уходит - сразу на электронный адрес вендору?
Oleg Tihonovich
11.04.2023, 15:12
Доброго дня! 1. Да, модуль совместим 2. Блок вопросов может отображаться только на странице товара в отдельной вкладке, но вид вкладок бывает разный, это уже зависит от ваших настроек и темы. Модуль поддерживает размещение данного блока только на странице товара, модуль не поддерживает работу в режиме формы обратной связи.


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Отличный и полезный модуль!
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